Eligibility, Fees for Using Health Services on Campus and Insurance Billing
ELIGIBILITY, FEES FOR USING HEALTH SERVICES ON CAMPUS AND INSURANCE BILLING
Rutgers Health Services is funded through student fees, payments for selected uncovered items (such as TB skin testing, allergy injections, travel immunizations, medication injections, immunizations, and pharmacy purchases), and revenues collected from health insurance billing for medical and psychiatric services.
All students currently registered for classes (with the exception of distance learning, online only and continuing education students) are eligible to use Rutgers Health Services. Family members, faculty and staff are not eligible for treatment or services other than for certain travel services. Full-time students who waive out of the University-sponsored Student Health Insurance Plan are eligible for all covered services.
While registered part-time students (with the exception of distance learning, online only and continuing education students) are eligible for services, neither a health fee nor the mandatory health insurance is automatically provided. Therefore, there are several payment and/or coverage options available for these students. Please click here for more details.
Graduated students who have completed all of their course work and will not be continuing at the University are not eligible for on-campus services upon graduation, including the summer immediately following graduation. However, if the Graduate subscribed to the University-sponsored Student Health Insurance Plan in his/her last semester, the Plan will cover May Graduates until August 31 and December Graduates until the beginning of the spring semester.
Continuing students and students taking summer classes may utilize our services throughout the summer. A summer health fee is included in the tuition & fees for all students registered for summer classes. For students not taking summer classes, the summer health fee must be paid prior to any visit. Please pay summer fee HERE.
Fees for Using Health Services on Campus
All full-time students pay the health fee as part of their tuition and fees. This fee supports the multiple buildings and myriad of services provided by Rutgers Health Services throughout the campuses in the New Brunswick area, including clinical services (ranging from immediate medical care to physical exams), health outreach, promotion and education on campus, crisis intervention, psychological counseling, substance use programs and Recovery Housing. The fee is also used to pay for laboratory testing ordered at the Health Centers, miscellaneous items to care for minor student accidents (such as crutches and slings) and prepayment of co-pays required by private health insurance plans for medical and psychiatric visits. It is important to understand that referrals to outside providers or specialists, including for radiology and x-ray, are not covered by the health fee, and charges incurred are the responsibility of the students and their health insurance company. The following items which are provided in the Health Centers but are not covered by the fee are the responsibility of the student or their health insurance company: TB skin testing, allergy injections, travel immunizations, medication injections, immunizations, and pharmacy purchases.
Note: Rutgers Health Services operates a full-service retail pharmacy, the Rutgers Health Center Pharmacy, which participates in numerous insurance plans including the one covered under the University-sponsored Health Insurance Plan. See http://rhspharmacy.rutgers.edu/ for more information.
Rutgers Health Services participates in many health insurance plans for medical and psychiatric services. Payment from health insurance companies for services delivered is generally considered payment in full. Co-pays are pre-paid as part of the student health fee. STUDENT MUST BRING THEIR INSURANCE CARDS TO ALL VISITS. For more information about third party billing CLICK HERE.
- For questions regarding medical or psychiatric billing, including claims inquiries, call Vivature Health toll free 1-800-555-9073, then press 2. (Hours of operation for billing company are 8:00 a.m. - 5:00 p.m., Central Standard Time.
- For questions regarding University-sponsored Student Health Insurance Plans administered by United Healthcare Insurance Company, call 1-800-505-4160; or call 1-848-932-8285 for Rutgers Student Insurance Office.
- For questions regarding medical services at the Health Centers, call 1-848-932-7402.
- For questions regarding Counseling, ADAP (Alcohol and Other Drug Assistance Program) and Psychiatric Services, call 1-848-932-7884.
POLICY FOR INDIGENT CARE
Rutgers Health Services provides high quality health care to all students regardless of their health insurance status or ability to pay for services. Students who do not have health insurance coverage and for whom paying for such health care charges is impossible or would cause immediate and severe financial hardship may apply for need-based discounts, which will be granted by Rutgers Health Services on a case-by-case basis upon the completion and submission of the "Request for Indigent Status Form". These forms are available at Health Centers and Counseling Centers.